While it's easier to upgrade to Windows 10 while keeping all the data and apps, it is recommended to clean install the new operating system after backing up your files on an external drive to get a fresh copy.If nothing works, try to manually remove all the unnecessary software and linked hardware as something could be creating problems.Also, disable your firewall after you have downloaded Windows 10 but before initiating the installation process.Uninstall your antivirus software before installing Windows 10.Make sure you are using an administrator account. If none of the above works, try the following: Run it to see if there is a fix available here.Open Control Panel > Troubleshooting > Update Troubleshooter.
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